Privacy policy
At apARTment Madrid we respect your privacy and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). This policy explains what data we process, for what purpose, and your rights.
1. Data controller
- Address: C/ Codo 5, 28005, Madrid, Spain
- Email: recepcion@apartment-madrid.com
- Phone: +34 659 05 40 09
2. Data we process
- Identification and contact data (name, surname, email, phone).
- Booking data (dates, apartment, number of guests).
- Identification data required by accommodation regulations (ID document), reported to the competent authorities where applicable.
- Browsing data (see the ).
3. Purpose and legal basis
| Purpose | Legal basis |
|---|---|
| Manage the booking and stay | Performance of a contract (art. 6.1.b GDPR) |
| Traveller registration and reporting to authorities | Legal obligation (art. 6.1.c GDPR) |
| Answer enquiries by email, phone or WhatsApp | Consent / legitimate interest (art. 6.1.a/f) |
| Web analytics (Google Analytics) | Consent (art. 6.1.a GDPR) |
4. Data retention
We keep data for as long as necessary for the purpose for which it was collected and, thereafter, for the legally required periods (tax obligations, accommodation registration, etc.).
5. Recipients
We do not share your data with third parties except where legally required (e.g. security authorities) or with providers who deliver services to us (booking engine, hosting, analytics) as data processors, with the safeguards required by the GDPR.
6. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to recepcion@apartment-madrid.com, proving your identity. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
This is a template for guidance. Have it reviewed by a professional before publishing and complete the marked fields.